Q: Do you service other vehicles besides German makes? Such as Honda, Toyota, Ford or Ferrari?

A: No. We specialize in German vehicles only. This is because the skills, software, equipment and tools needed for makes such as Audi, BMW, Mercedes-Benz, Porsche, MINI and Volkswagen are very specific. Customized and tuner brands such as Ruf, Gemballa, AMG, RennTech, APR, MTM, Alpina, Dinan, etc. are also welcome. We do also occasionally work on rare vintage makes such as Karman or Borgward. You never know what the next cool car will be coming in for service, but you can always be sure it will be German.

Q: Can you service my vehicle while I wait?

A: No, we do not schedule waiting appointments. We prefer to have the vehicle for the duration of the day to ensure we can perform any tests or services required.

Q: Do you know how much will it cost to fix my car?

A: Yes, if you provide us with your contact and vehicle information we will be happy to prepare an estimate for you based on our experience and standardized book time.

Q: Are you open on weekends? What if I can only drop my car off when you are closed?

A: Please call to make arrangements ahead of time. We do have an early bird/night owl/ box if needed. Please be sure not to block the garage bay overhead door, especially if your vehicle is disabled. We suggest parking on either side of Tivoli Street, or in either parking spot to the left or right of the main garage door. Also please do not park your vehicle in the lot directly across from our shop, it belongs to another business.

Q: Do I need to make an appointment? What if it is an emergency and I need to be towed immediately?

A: Yes, we have a busy schedule and prefer you make an appointment. In the event of an emergency we will do our best to accommodate you. If you need a tow, please call Perlman’s Garage at 518-689-1951 or Mike Slauson Towing at 518-283-7682 ( AAA )

Q: Do you do body or paint work?

A: Not in house, we sub-contract paintwork and oversee body/paint repairs for you or refer you to someone we would recommend. However, we often install aftermarket fender flares, air dams, spoilers and wings as well as factory trim pieces, bumpers, door handles and mirrors at our facility. If your repair or restoration requires major painting we contract one of our recommended body shops.